Shipping policy
Shipping Policy
Thank you for shopping with Em & GoGo LLC! We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below.
Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
| Order Total | Shipping Rate | Estimated Delivery |
|---|---|---|
| Under $50.00 | $9.99 Flat Rate | 5–10 Business Days |
| $50.00 and above | FREE Standard Shipping | 5–10 Business Days |
Carriers We ship via multiple carriers, which may include USPS, UPS, FedEx, and DHL, depending on your location and order size. The carrier will be selected at our discretion to ensure the best delivery experience.
Tracking Your Order Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update in the carrier's system.
Shipping Destinations We currently ship within the United States only. No international shipping.
Delays While we strive to meet all estimated delivery times, delays may occasionally occur due to high order volume, weather conditions, or carrier disruptions. We appreciate your patience and understanding.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at emgogollc@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us For any shipping-related questions, please reach out to us at: 📧 emgogollc@gmail.com